Frequently Asked Questions

Please click on the questions below to open up a box with the answers.

How do I pay my HOA dues or assessments?

Homeowners can log in to the Homeowner Portal to view their account. For questions about your homeowner account or assessments, contact Vanguard Management at info@vanguardmgt.com
or 301-540-8600. The current site confirms account access through the portal, but it does not yet spell out the exact online payment steps, so this answer should be confirmed before publishing.

When is trash day?

Trash collection is provided on Mondays and Thursdays.

Yard waste is picked up on Mondays.

Recycling collection is managed by the Montgomery County Department of Environmental Protection.

How do I schedule a bulk trash pickup?

To arrange a bulk trash pickup, contact J&J Trash Service and include your Clarksburg Village street address, a list of the bulk items, and reference the “Clarksburg Village Community Association.”

What needs Architectural Review Committee approval?

All modifications to the exterior of your home or lot require HOA approval. Homeowners must complete and submit an Application for Exterior Modification for review by the Clarksburg Village Community Association Board of Directors. The application form and guidelines are available through the Homeowner Portal.

How do I report a violation?

For HOA-related concerns, contact Vanguard Management or the Community Manager. The site lists Meagan Willis, AMS®, Community Manager, at 301-540-8600 x3310 and meagan@vanguardmgt.com
. For homeowner account or assessment concerns, the site also lists info@vanguardmgt.com
and 301-540-8600. For housing violations, maintenance issues, or safety hazards under county code enforcement or landlord-tenant services, residents may call 311 or 240-777-0311.

Where are the clubhouses located?

Clarksburg Village has two clubhouse facilities:

Turtle Rock Clubhouse
23075 Turtle Rock Terrace

Emerald Green Clubhouse
11881 Emerald Green Drive

Both clubhouses serve as gathering places for residents, meetings, committee activities, and social events.

Can residents reserve the clubhouse?

Yes. Residents have the opportunity to reserve the clubhouse for private events. The facilities include a large open meeting room, small kitchen area, bathrooms, five folding tables, and approximately 40 folding chairs. Residents who are not homeowners may use the space with sponsorship from a Clarksburg Village homeowner.

Where are the community pools located?

Clarksburg Village has two community pools, one at each clubhouse location:

Turtle Rock Pool
23075 Turtle Rock Terrace, Clarksburg, MD 20871

Emerald Green Pool
11881 Emerald Green Drive, Clarksburg, MD 20871

What are the pool hours?

Before MCPS closes for the school year, pool hours are Monday–Friday, 3:00 p.m. to 8:00 p.m., and Saturday–Sunday and holidays, 11:00 a.m. to 8:00 p.m. After MCPS closes, pool hours are daily from 11:00 a.m. to 8:00 p.m., including holidays.

Does Clarksburg Village have a swim team?

Yes. Clarksburg Village is home to the Clarksburg Village Vikings, a competitive summer swim team open to community residents. Practices are held at the Turtle Rock pool. The site notes that 2026 CVST registration is closed.

Who provides grounds maintenance?

Grounds maintenance is provided by Shorb Landscaping for Phase 1 and BrightView Landscapes for Phase 2 and the Courts at Clarksburg Active Adult Community. General services include mowing, trimming, edging, spring and fall annual flowers, spring cleanup and mulching, leaf removal, bed maintenance, pruning, and common-area maintenance.

What are the pet waste rules?

Pet owners are responsible for promptly cleaning up after their pets. Pet waste should be bagged and disposed of in designated trash receptacles or the homeowner’s personal trash container. Leaving pet waste on lawns, sidewalks, or common areas is not permitted and may result in violations under HOA guidelines and Montgomery County regulations.

How do I report a street or sidewalk issue?

For public sidewalk or street problems, residents should contact Montgomery County through the Department of Transportation or call 311